1. Introduction
Welcome to wa07.watchhousesale.com. These Terms of Service govern your use of the website and the purchase of products from Chi Tak Limited. By placing an order, you agree to these Terms of Service in full. If you do not agree, you must not use this website.
2. Products and Orders
All products displayed on wa07.watchhousesale.com are clothing and apparel items. Descriptions, prices, and availability are subject to change without notice. Chi Tak Limited reserves the right to refuse any order. A binding contract for the sale of products is formed only when Chi Tak Limited sends an order confirmation email to you.
3. 14‑Day No‑Questions‑Asked Refund Policy
You have the right to return any product purchased on wa07.watchhousesale.com for a full refund within 14 days of the date you receive the product. The 14‑day period begins on the day of delivery. You do not need to provide a reason for the return. To exercise this right, you must contact [email protected] within the 14‑day period and request a return authorisation. Returned products must be unused, unwashed, and in original packaging with all tags attached. You are responsible for the cost of return shipping unless the product is defective.
4. Refund Processing Time
Once Chi Tak Limited receives your returned product and verifies its condition, the refund process begins. The refund will be processed and credited to your customer account within a minimum period of 14 days from the date of verification. The entire process from return delivery to account credit takes at least 14 days. No refund will be issued earlier than 14 days after verification.
5. PayPal Refund Timing
If you paid using PayPal, the refund to your PayPal account will take at least 14 days from the date Chi Tak Limited initiates the refund transaction. Due to local legal requirements in certain jurisdictions, PayPal refunds may take up to 30 days to complete in some regions. Chi Tak Limited has no control over the processing speed of PayPal or local banking systems. You acknowledge that a PayPal refund might require 30 days where local laws impose additional clearing or verification procedures.
6. Return Shipping and Defective Products
For defective products, Chi Tak Limited covers the return shipping cost. You must notify [email protected] of any defect within 7 days of delivery. For non‑defective returns under the 14‑day policy, you bear all return shipping charges. Original shipping fees paid by you are not refundable unless the product is defective.
7. Governing Law
These Terms of Service and any dispute arising from your use of wa07.watchhousesale.com or your purchase of products from Chi Tak Limited are governed exclusively by the laws of the Hong Kong Special Administrative Region of the People’s Republic of China. No other jurisdiction’s laws apply. Any legal action or proceeding shall be brought solely in the courts of Hong Kong. You irrevocably submit to the exclusive jurisdiction of those courts.
8. Limitation of Liability
Chi Tak Limited shall not be liable for any indirect, incidental, or consequential damages arising from the use of products or the website. The maximum total liability of Chi Tak Limited to you for any claim related to an order shall not exceed the price you paid for that specific product. This limitation applies to the fullest extent permitted by Hong Kong law.
9. Changes to These Terms
Chi Tak Limited may update these Terms of Service at any time without prior notice. The latest version will always be posted on wa07.watchhousesale.com. Your continued use of the website after a change constitutes acceptance of the revised terms.
10. Contact Information
For all questions regarding returns, refunds, or these Terms of Service, contact [email protected]. Our physical address for legal correspondence is Room 1003, 10/F, Grand City Plaza, 1 Sai Lau Kok Road, Tsuen Wan.
11. Severability
If any provision of these Terms of Service is held invalid or unenforceable under Hong Kong law, the remaining provisions shall continue in full force and effect.
12. Entire Agreement
These Terms of Service constitute the entire agreement between you and Chi Tak Limited regarding your purchase of products from wa07.watchhousesale.com. No other statements, whether written or oral, shall modify these terms.